LEGAL NOTICE

LEGAL INFORMATION

In accordance with article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, we provide the following information:

The owner of this website is Serviguide BPO, S.L. (hereinafter, ServiguideBPO), with VAT number B87298212 and registered office at Paseo del Club Deportivo, 1 РBuilding Number 11. La Finca Business Park. 28223 Pozuelo de Alarcón. Madrid.

On the website www.serviguidetech.com, there are a series of informative contents about the company’s activities and related general matters. Its main objective is to provide customers and the general public with information regarding the company, the products, and services offered.

DATA PROTECTION

ServiguideBPO fully complies with current legislation regarding the protection of personal data and with the confidentiality commitments inherent to its activity.

ServiguideBPO has implemented the necessary technical and organizational measures to maintain the required level of security, according to the nature of the personal data processed and the circumstances of the processing, in order to prevent, as far as possible and always in accordance with the state of the art, their alteration, loss, unauthorized processing or access.

Visiting this website does not imply that the user is obliged to provide any information about themselves. When completing a form requesting personal data, the customer or user will be informed of the data controller, the purpose for which the data are collected, the recipients of the information, and the user’s right to exercise their rights. For more information about our Data Protection Policy, please click here.

TERMS OF USE

Access to and use of this website are governed by current legislation and the principle of good faith, with the user committing to make appropriate use of the website. Conduct that goes against the law, the rights, or interests of third parties is not permitted.

Being a user of the www.serviguidetech.com website implies that you acknowledge having read and accepted these conditions and any additional provisions established by applicable legal regulations in this matter. If for any reason you do not agree with these conditions, please do not continue using this website.

Any type of notification and/or claim will only be valid if made in writing and/or sent by certified mail.

RESPONSIBILITIES

ServiguideBPO is not responsible for the information and content stored in forums, social networks, or any other medium that allows third parties to independently publish content on the provider’s website. However, considering articles 11 and 16 of the LSSI-CE, ServiguideBPO undertakes to remove or, if applicable, block any content that may affect or contravene national or international legislation, third-party rights, or public morals and order.

The company will also not be responsible for damages or losses resulting from failures or misconfigurations of the software installed on the internet user’s computer. All liability is excluded for any technical incident or failure that occurs when the user connects to the internet. Likewise, the absence of interruptions or errors in access to the website is not guaranteed.

Similarly, ServiguideBPO reserves the right to update, modify, or delete the information contained on www.serviguidetech.com, as well as its configuration or presentation, at any time without assuming any responsibility for it.

Please note that any price displayed on our website is for reference only. If the user wishes to know the exact price or if the product currently has any offer they can benefit from, they must contact ServiguideBPO.

INTELLECTUAL AND INDUSTRIAL PROPERTY

ServiguideBPO owns all rights to the software of the digital publication as well as the industrial and intellectual property rights referred to the content included, except for the rights to products and services of a public nature that are not owned by this company.

No material published on this website may be reproduced, copied, or published without the written consent of ServiguideBPO.

All information received on the website, such as comments, suggestions, or ideas, will be considered freely assigned to ServiguideBPO. Information that CANNOT be treated in this way should not be sent.

All products and services on these pages that are NOT owned by ServiguideBPO are trademarks of their respective owners and are recognized as such by our company. They only appear on the ServiguideTECH website for promotional and informational purposes. These owners may request the modification or deletion of the information that belongs to them.

APPLICABLE LAW AND JURISDICTION

These general conditions are governed by Spanish law. For any dispute that may arise related to the website or the activities carried out therein, the Courts of Madrid will be competent, with the user expressly waiving any other jurisdiction that may correspond to them.

COOKIE POLICY

ServiguideBPO, on its own behalf or on behalf of a third party contracted to provide measurement services, may use cookies when the user browses the website. Cookies are files sent to the browser by means of a web service for the purpose of recording the user’s activities during their browsing time.

The cookies used are associated only with an anonymous user and their computer and do not provide the user’s personal data.

By using cookies, it is possible for the server where the website is located to recognize the web browser used by the user in order to make navigation easier. They are also used to measure audience and traffic parameters, and to control the process and number of entries.

The user has the option to configure their browser to be notified of the receipt of cookies and to prevent their installation on their computer. Please consult your browser’s instructions and manuals for more information.

To use the website, it is not necessary for the user to allow the installation of cookies sent to the website or the third party acting on its behalf, although it may be necessary for the user to log in to each of the services whose provision requires prior registration. In any case, cookies have a temporary nature for the sole purpose of making their subsequent transmission more effective. Under no circumstances will cookies be used to collect personal information.