This cookie policy was last updated on September 9, 2022, and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.


Our website, (hereinafter: “the website”), uses cookies and other related technologies (hereinafter referred to as “cookies”). Cookies are also placed by third parties with whom we have contracted. In the following document, we inform you about the use of cookies on our website.


A cookie is a small file that is sent along with the pages of this website and that your browser stores on the hard drive of your computer or another device. The stored information can be returned to our servers or to appropriate third-party servers during a subsequent visit.


A script is a piece of program code used to make our website function correctly and interactively. This code runs on our server or on your device.


A web beacon (or a pixel tag) is a small and invisible piece of text or image on a website used to monitor traffic on a website. Various data about you are stored through these web beacons.


Technical or functional cookies

Some cookies ensure that certain parts of the website function correctly and that your user preferences are remembered. By placing functional cookies, we facilitate your visit to our website. This way, you do not need to repeatedly enter the same information when you visit our website, and, for example, items remain in your shopping cart until you have paid. We may place these cookies without your consent.

Statistics cookies

We use statistical cookies to optimize the website experience for our users. With these statistical cookies, we obtain information about the use of our website. We ask for your permission to place statistical cookies.

Marketing/Tracking cookies

Marketing/tracking cookies are cookies, or any other form of local storage, used to create user profiles to display advertising or track the user on this website or on various websites for similar marketing purposes.

Cookies used


Purpose pending investigation

Consent to various services


When you visit our website for the first time, we will show you a pop-up window with an explanation about cookies. As soon as you click on “Save preferences,” you agree that we use the categories of cookies and plugins you selected in the pop-up window, as described in this cookie policy. You can disable the use of cookies through your browser, but please note that our website may not function properly.

Manage your consent settings


Always active






You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies cannot be placed. Another option is to change the settings of your internet browser to receive a message every time a cookie is placed. For more information about these options, see the instructions in the “Help” section of your browser.

Please note that our website may not function properly if all cookies are disabled. If you delete cookies from your browser, they will be placed again after your consent when you revisit our websites.


You have the following rights regarding your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained.
  • Right of access: you have the right to access your personal data that we know.
  • Right of rectification: you have the right to complete, rectify, delete, or block your personal data whenever you want.
  • If you give us your consent to process your data, you have the right to revoke that consent and have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the data controller and transfer it in its entirety to another data controller.
  • Right to object: you can object to the processing of your data. We comply with this, unless there are justified reasons for the processing.

To exercise these rights, please contact us. Please see the contact details at the bottom of this cookie policy. If you have any complaints about how we handle your data, we would like you to let us know, but you also have the right to lodge a complaint with the supervisory authority (the data protection authority).


For questions and/or comments about our cookie policy and this statement, please contact us using the following contact information:
Serviguide BPO, S.L.

c/ Paseo del Club Deportivo, 1 – Building Number 11. La Finca Business Park. 28223 Pozuelo de Alarcón. Madrid, Spain